Privacy Policy

This Privacy Policy describes how and when I, Nikki Swift Designs, collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services. This policy does not apply to the practices of third parties that I do not own or control.

Information I Collect

To fulfil your order, I will be provided with certain information, such as your name, email address, postal address, payment information, and the details of the product(s) that you’re ordering. Depending on the nature of your order, I may also require additional information. You will only be asked for information that I require for your order and the appropriate shipping. Your data is collected via email and/or order form and I have taken steps to ensure that all digital and physical files are kept securely. All order forms, invoices and emails are password protected and can only be accessed by Nikki Swift Designs.

Information Sharing and Disclosure

Your data is only ever shared in very limited circumstances when necessary to process your order – these include sending design files to our printing partners, and sending shipping details to delivery companies. These third parties will only receive information to the extent necessary to perform the services required.

I may collect, use, retain, and share your information if I believe that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services. Your personal data will be deleted six months after your wedding date – this includes your order forms, contact details and any other information provided for your designs. While design files may be kept for future use or portfolio purposes, your details will be replaced with sample text. All emails will be deleted within 12 months of the wedding date. Invoices will be kept for 7 years as per tax regulations. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

Your Rights

You may request a copy of the personal information I hold about you, and I will change or delete your personal information on request. Requests can be made via email and changes/deletions will happen immediately, unless exceptional circumstances mean that I am required to keep the data for legal reasons. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

Samples and Promotion

Nikki Swift Designs reserves the right to use samples of completed orders for photographs, portfolio and marketing purposes. This includes photographing the finished work for use on our website and social media. Your contact details such as phone numbers and addresses will be covered or blurred from all photographs posted online. Additional details such as surnames, wedding dates and venues can also be hidden on request. Samples of your stationery may also be shown in person to prospective clients. If you would prefer that your designs are not shared, please let us know as soon as possible.

Cookies

The Nikki Swift Designs website may store information about you using cookies (files which are sent by us to your computer or other access device) to help us to analyse web traffic and improve your user experience. The cookies cannot identify you. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at AboutCookies.org. Please note that by deleting cookies or disabling future cookies you may not be able to access certain areas or features of the website.

How to Contact Me

For purposes of EU data protection law, I, Nikki Swift Designs, am the data controller of your personal information. If you have any questions or concerns, you may contact me at hello@nikkiswift.com or via post at 15 Hove Avenue, Newport NP19 7QP.